Why must I Opt-In to text messages from Little Brown Dog?
Short Answer: The Campaign Registry
Long Answer: In an effort to avoid spam the federal government has imposed new rules to businesses using text messages for communication.
Why is the check in and out process all done in the front hallway?
When life unexpectedly changed there were some really hard times but as years go by we are left with a process that surprisingly works very well for our mission to provide straight through, one on one grooming services that are so sought after. Not having parents coming in to say “hello” to all the pups that are going through the process has had a very helpful impact. It is NOT at all that we don’t miss the human connection with all the community that we really do care about/for, it helps us strive to meet the timelines that are needed to be able to take care of all the doggies that come to us for their spa visits.
Can you advise as to what your protocols are around the respiratory illness that is going around?
We are vigilant at check-in and any symptomatic dogs are sent home to heal. As always, we already have cleaning all the tools and tables between each pet. By the Colorado Department of Agriculture, Pet Animals Care Facilities Act we have a two step cleaning process- we spray our blades, brushes, shears, leads and wipe away debris and then spray again and allow the Rescue disinfectant sit for five minutes then wipe the equipment again. With this process the tools are sanitized. The dogs in our care do not commingle and we encourage a prompt pick-up. (Our sometimes flexible 30 minute pick-up window is much stricter at the moment and fees are being assessed) Though Rescue disinfectant can be utilized as a one step cleaner/disinfectant we do utilize the 2 step cleaning process detailed above.
As of 11/28/2023, we are outfitted with a Consumer Reports ranked air filtration system called NuWave Oxypure. This added layer gives us much needed peace of mind that we are going above state standard of care. We want to lead the way in best practices with our outdoor check-in process to provide safe uninterrupted care and cautious check-in where we observe each pet for symptoms and now offer air cleared of impurities as the NuWave auto detects and filters the entire square footage of air periodically.
Helpful Links: https://rescuedisinfectants.com/, https://ag.colorado.gov/canine-respiratory-disease, https://www.nuwavenow.com/pages/air-purifiers-consumer-report, Symptoms
Why has my price changed from this year compared to last year?
As with any industry the pet services industry is affected by inflation. Annually (and as absolutely necessary sometimes midyear) we do assess an inflation increase. Typically we go through the rates both nationally and state to determine what is equitable. When possible we do apply the lower of the two rates to our services. If you have any questions regarding this please don’t hesitate to reach out for clarification.
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