General Updates

This page will be kept updated as shop policies change!

Now Accepting NEW Itty Bitty and Small Clientele

August 1, 2022

We made it through July and have noticed that there tends to be some availability for the littler pups sprinkled throughout the coming weeks.

Please reach out if your pup is under 25lbs as we are happily able to accommodate.

Serving Current Clientele Only

June 27, 2022

We are excited and fortunate to have added some new faces to our team and community that we serve. At this time, we need to focus on giving these new pups and our long standing family of dogs the attention they need and deserve.

New Clients Medium and Large dog clientele: It is regrettable that we are unable to offer support at this time. As our availability changes we will keep this page up to date on how to start the onboarding process.

We will reassess this decision in late 2022 to open to new Medium and Large clients in January 2023.

Welcome Back to Ellaura Robinson

January 24, 2022

Ellaura Robinson was our lovely receptionist for three good years, she since has moved away.

Ellaura will be rejoining the team and assisting remotely.

Current Clients: The best way to schedule will be sending an e-mail with your general availability (day and time of day; ex: Tues & Thurs around 1:30pm) and a good phone number to follow-up via text (or mention if e-mail is preferred). Another option is utilizing the online scheduling app to request (link available on an old invoice or appointment confirmation).

Hannah will be available in the salon via phone Tuesdays and Thursdays starting at 8:30am

Goodbye to Sarah Rivkin, NCMG but welcome back to Malia Kainoa, NCMG, CCE

December 31, 2021

As Sarah let each of her loyal clientele know, personally, she has left us for a new adventure. We will see her around town but she will be missed.

Welcome to Malia Kainoa, NCMG, CCE who has made her timely return to the Little Brown Dog family after moving away for about 3 years. She is well versed in one on one services and is sweet as can be.

Currently Accepting New Clients

September 3, 2021

We have been able to add some new faces to our family since losing Melissa and Emily.

We are elated to announce the capability to welcome some more fresh dog faces too.

Under New Management

August 1, 2021

Melissa Fidge and Scott Fidge have passed the torch to Brooke El-Merrahi.

Brooke has been with Little Brown Dog for just over 4 years, almost since the beginning. She has managed adjusting schedules to attempt to accommodate as many of Melissa’s amazing clients as possible.

Changes to note:

  1. When booking reoccurring appointments (up to 6 months in advance at a time) length of time between will have to be weekly, biweekly, every 3,4,6 or 8 weeks. Odd number of weeks between visits will be limited to scheduling ONE visit at a time and it is not suggested to wait to rebook.

  2. Due to staffing limitations the choice had to be made to shift to only Mondays through Fridays. We will be closed weekends as we support the next generation of stylists. Reassessment of this decision is set to be June 2022

  3. Losing Melissa Fidge, NCMG & CFMG (Certified Feline Master Groomer) means we are only able to continue services with a select handful of her feline friends. As this changes we will update you. Our cat services have been paused based on staffing limitations and need for continued education.

  4. Hand Stripping: This is an especially involved and physically demanding advanced technique. That being said, I will not allow my team (family) to put undue wear and stress on their bodies while overwhelming a 4-legged friend based on out dated practices. Best practices are advocating for the dogs and therefore any clients who opt in to this specialized optional service will be required to keep a minimum 4 week schedule or we will not offer hand stripping.

Not Currently Accepting New Clients

November 30, 2020

We’re completely and totally committed to providing amazing service to all our clients–COVID will not change that.

However, with all the uncertainty right now, we’ve decided the best way to make this happen is to temporarily stop accepting new clients.

Remember, this is temporary and the moment we feel it’s safe to start increasing the number of staff we have working at any given time, we’ll open things up again!

Nail Trims

August 23, 2020

We aren’t taking any walk-in nail trims for the time being due to our current social distancing policy. Thank you for your understanding.

Clients Not Permitted to Enter the Shop

May 02, 2020

We’ve decided to err on the side of caution and to keep access to the shop employees-only until further notice.

Current clients will be getting an email with more information, but the gist is you’ll be dropping your pets off at the front door and handing them off to your groomer or their assistant.

Thanks for your understanding!