COVID-19 Updates

This page will be kept updated as shop policies change!

Currently Accepting New Clients

September 3, 2021

We have been able to add some new faces to our family since losing Melissa and Emily.

We are elated to announce the capability to welcome some more fresh dog faces too.

Please reach out via our contact link or e-mail us at info@lbdog.com to begin the onboarding process.

Under New Management

August 1, 2021

Melissa Fidge and Scott Fidge have passed the torch to Brooke El-Merrahi.

Brooke has been with Little Brown Dog for just over 4 years, almost since the beginning. She has managed adjusting schedules to attempt to accommodate as many of Melissa’s amazing clients as possible.

Changes to note:

  1. When booking reoccurring appointments (up to 6 months in advance at a time) length of time between will have to be weekly, biweekly, every 3,4,6 or 8 weeks. Odd number of weeks between visits will be limited to scheduling ONE visit at a time and it is not suggested to wait to rebook.

  2. Due to staffing limitations the choice had to be made to shift to only Mondays through Fridays. We will be closed weekends as we support the next generation of stylists. Reassessment of this decision is set to be June 2022

  3. Losing Melissa Fidge, NCMG & CFMG (Certified Feline Master Groomer) means we are only able to continue services with a select handful of her feline friends. As this changes we will update you. Our cat services have been paused based on staffing limitations and need for continued education.

  4. Hand Stripping: This is an especially involved and physically demanding advanced technique. That being said, I will not allow my team (family) to put undue wear and stress on their bodies while overwhelming a 4-legged friend based on out dated practices. Best practices are advocating for the dogs and therefore any clients who opt in to this specialized optional service will be required to keep a minimum 4 week schedule or we will not offer hand stripping.

Not Currently Accepting New Clients

November 30, 2020

We’re completely and totally committed to providing amazing service to all our clients–COVID will not change that.

However, with all the uncertainty right now, we’ve decided the best way to make this happen is to temporarily stop accepting new clients.

Remember, this is temporary and the moment we feel it’s safe to start increasing the number of staff we have working at any given time, we’ll open things up again!

Nail Trims

August 23, 2020

We aren’t taking any walk-in nail trims for the time being due to our current social distancing policy. Thank you for your understanding.

Clients Not Permitted to Enter the Shop

May 02, 2020

We’ve decided to err on the side of caution and to keep access to the shop employees-only until further notice.

Current clients will be getting an email with more information, but the gist is you’ll be dropping your pets off at the front door and handing them off to your groomer or their assistant.

Thanks for your understanding and the moment it’s safe to allow clients back in, we will!!!